Our support team handles orders, shipping, refunds, and authenticity questions from our Indianapolis, Indiana operation. We aim to reply within one business day.
General help and product questions:
support@chocotideofficial.com
Orders, returns, and refunds:
orders@chocotideofficial.com
Phone: (317) 614-2089
Hours: Monday to Friday, 9:00 AM to 6:00 PM ET
Mailing address:
Verrano Nutrition, LLC
1142 Rowanwood Avenue, Suite 210, Indianapolis, IN 46225
For order status, tracking, and delivery questions, include your order number and the email used at checkout. For refunds, our team will walk you through the 60-day money-back process described on the guarantee page. Shipping timelines and return steps are detailed on the shipping and returns page.